Delete Your Account

Enterprise Portal — by FiberX Systems
Last updated: July 27, 2026

This page explains how to request the deletion of your Enterprise Portal account and the data associated with it. You can delete your account directly from within the app, or submit a request by email if you no longer have access to the app.

Option 1 — Delete from within the app

The fastest way to delete your account:

  1. Open the Enterprise Portal app and sign in.
  2. Go to the Profile screen.
  3. Tap Delete Account.
  4. Confirm your choice in the dialog that appears.

Once confirmed, your account is deactivated immediately and you will be signed out and can no longer sign in.

Option 2 — Request deletion by email

If you cannot access the app, send a deletion request from the email address registered on your account to:

Please use the subject line "Delete My Account - Enterprise Portal" and include your full name and the email address associated with your account so we can verify your identity. We will process verified requests within 30 days.

What data is deleted

When your account is deleted, we remove or anonymize the following:

Data What happens
Account profile (name, email, department) Deleted / anonymized
Password and session tokens Deleted immediately; sign-in is disabled
Push notification device token Deleted; notifications stop
Please note: Enterprise Portal is a business application. Work records you created (projects, tasks, comments, timeline entries, and uploaded files) may be retained by your organization for business, legal, and audit purposes, even after your personal account is deleted. Some records may also be kept for a limited period where required by law.

Need help?

For any question about account deletion, contact us: